Voice over IP has been given a bad press over recent years with many users complaining about dropped calls of bad quality lines. The truth is that if you want good quality connections that will save your company a small fortune in both line rental and call costs thenVoice over IP is a great option. The secret to making use of this technology whilst not sacrificing quality is in the design of the solution. If some time is spent considering how many calls will be made and recieved and how many calls you expect to make and recieve at the same time then the quality will be no different to a standard BT line. There is a sound financial case to make when considering this solution. Line rental is typically less than half the cost of a BT line and call costs start at less than a penny a minute.
By far the biggest benefit to this technology is its flexibility. Consider moving premesis! When moving from one town to another one of the biggest issues would be having to change the Telephone number that your customers have called you on for years. Making use of Voice over IP you can take your number with you by getting it delivered over your Broadband Connection. This is a permanent solution that can cost as little as £5.00 per month. You could even consider advertising a local office in another town by simply purchasing a number from a different BT exchange and having it delivered in to your office via your Broadband connection.
Give us a call in the Office and we can discuss how your business can make use of this technology.
Jim
Good advice for those thinking about a switch to VOIP. We have used this at Goldladder for a number of years now, and have saved a fortune. In addition, I haven’t even had to think about comms on our last two office moves – as Jim says, it literally is plug in and go!