Cobalt is pleased to announce the introduction of the Samsung range of Telephone systems in to our portfolio. This has come about following six months of research in to the various products available on the market and following close examination of our target clients. So what made us choose Samsung and what will it do for your Business?
Samsung is now the third largest Global Business in the world and has an excellent reputation for providing cutting edge technology as reasonable prices. With a name that is recognised worldwide it provides a degree of confidence to the small to medium business owner. The Samsung Telephone offering is a modular system. This means that a business can buy a Telephone System today to provide connection for say 10 users but this can be expanded in the future to up to a maximum of 400 users without the need to replace handsets or throw away redundant circuit boards.
The biggest benefit to your business is the ability to provide Flexible working and Home working to staff. The Samsung range provides the easiest to deploy IP handsets that I have come across. While most other IP Telephones require configuring as well as often needing an IT company to configure a fixed link (VPN) between you and the office, the Samsung phones can simply be posted out to the end user who then simply plugs the handset in to a Broadband connection. Some companies even choose to simply give the member of office staff a desk phone but the office staff know that if they need to work from home they can simply unplug the phone on their desk, take it home and plug it in to the Internet there. Once connected the remote user can work as if they are in the office. They can see who is on the phone in the office, answer calls that come in to the office from the outside world, hold, receive and make calls.
Wilfred Wood (Senior Product Manager from Samsung said: IP telephony makes it easier than ever for businesses to implement more efficient working practices, such as remote working, conferencing and unified communications, whilst also delivering lower call costs through SIP trunks that route calls over the internet. For multi-site organisations, it has the added benefit of unifying disparate offices with a single point of contact for customers, a unified extension numbering plan and the ability to make or transfer calls between sites at no cost.
Samsung can deliver all these benefits from the outset as part of a fully converged IP telephony system – an option that is especially attractive for businesses that are moving into new
premises or completely upgrading their network infrastructure. But Samsung are also the perfect choice for the vast majority of businesses that still have separate voice and data networks
and envisage a more evolutionary transition to IP telephony and new ways of working. With support for traditional and IP telephony, the modular systems allow customers to add functionality and applications as their needs change or budgets allow, whilst preserving their investment in existing equipment.
Jim
