If you are aged 30-50 and work in a busy office answering the phone you will probably know the symptoms that I used to experience on a daily basis. You will recognise pains in the shoulder, stiffness and aches in the neck and very often headaches. Yet we carry on holding the phone handset between the shoulder and the neck so that we can type, write or open drawers looking for things whilst getting ourselves tied up in the curly cord attached to the phone….. Sound familiar?
So, what do we do about this? Apart from taking pain killers the majority of people do nothing, some may visit Osteopaths and Chiropractors and I have even heard of some people needing surgery as back and neck pain has been severe. This can all be avoided for the future by wearing a headset.
As extensive mobile phone users, most of us wear a mobile Bluetooth headset so are used to getting good quality calls but having our hands free when driving or walking down the street. We also use these devices to listen to music on our mobiles so why not use the same technology in the office?
For the past 10 years I have been lucky to be using a cordless headset and my visits to the Doctor and Chiropractor are no longer needed. I believe this has made me more productive for the following reasons.
1. I no longer have to take a message to call people back as I can walk around the office to get files or to refer to other members of staff. This also means that customers are able to get hold of me first time without needing a call back, a sure win situation saving the company money on our phone calls.
2. I can be contacted wherever I am in the building – no getting back to my desk and seeing “Post-it Notes” all over my Desk! So again being able to deal with the call straight away makes me more efficient and productive.
3. Long conference calls are no longer giving me pins and needles in my elbow trying to hold the handset to my ear for and I can multi-task easily by typing or writing notes at the same time! A lot of suppliers now use “Webinars” as a way to train members of staff. Headset are really helpful as these webinars are sometimes up to an hour long; a cordless headset can also mean you can make a cup of tea whilst still listening to the speaker!
4. Headsets are proven to reduce neck and back strain by up to 31% and therefore staff take less time off work!
Speak to us now about increasing your Staff’s productivity by supplying them with a headset – it will save you money!
Wendy
