There is no question that Voice over IP has the potential to save us all money and provide greater convenience. While some of these services sound great, others deliver voice quality no better than the walkie-talkies your child recently received for Christmas. So why is the quality so bad sometimes? Your voice starts out as - Read the Rest... ...
Read More
What your customers think about your company is often a result of their experience when they contact you. Whether or not they remain customers is often a result of the quality of service you provide. Customers expect more today from customer service than ever before. Businesses must ask themselves some telling questions to ensure they’re - Read the Rest... ...
Read More
Having worked in Telecoms for over 14 years, I have explained the benefits of a Telephone System thousands of times to existing and prospective customers. Most company owners do not understand the features or benefits of a functional system but if the right advice is sought, a Telephone System can be one of the most - Read the Rest... ...
Read More
If you are aged 30-50 and work in a busy office answering the phone you will probably know the symptoms that I used to experience on a daily basis. You will recognise pains in the shoulder, stiffness and aches in the neck and very often headaches. Yet we carry on holding the phone handset between - Read the Rest... ...
Read More
How do you market your Business? As a self proclaimed Networking addict I often get asked why I devote so much of my time to it. First of all it’s worth noting that this is by no means the only way that I market my business but one piece of the jigsaw that you need - Read the Rest... ...
Read More
Cobalt is pleased to announce the introduction of the Samsung range of Telephone systems in to our portfolio. This has come about following six months of research in to the various products available on the market and following close examination of our target clients. So what made us choose Samsung and what will it do - Read the Rest... ...
Read More
I know that Microsoft are not always everybody’s favourite company but most of us use their products every day. Microsoft’s new acquisition of Skype will benefit many of us however, this may be through the integration with your XBox, your Windows Mobile Phone, Microsoft Outlook or Windows Messenger. Best of all Skype can be connected - Read the Rest... ...
Read More
Today Ian and I have found ourselves manning a stand at Network Central at Sandygate in Exeter. We had a range of different products to show customers including Telephone Systems, Handsets and a new solution we have just put together that allows businesses who call Mobile Phones a lot to make calls from the Office - Read the Rest... ...
Read More
Following on from the recent news that Cornwall has been given £132 million by the European Union to build one of the fastest broadband fibre networks in Europe and with our other neighbour Bristol benefiting from strong reliable Broadband, Devon and Somerset have been set to be left behind… In Devon we still have 75,000 businesses - Read the Rest... ...
Read More
People are always telling me that Telephone Systems are expensive and so tend to put the decision to replace it off until the business is affected and customers are complaining. I have installed three Telephone Systems in Devon in the last month that have not cost the customer a penny and one which has actually saved - Read the Rest... ...
Read More
